Languages
Front End Coordinator - Giant Eagle
​February 2011 - Present
Powell, OH
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Manage up to 10 Front End employees at a time, including shift changes and breaks
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Supervise the store’s Front End and Self Checkouts
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Assist team members with problems, both customer and product related
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Assist customers with questions or concerns and explain store policies and procedures
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Responsible for meeting or exceeding customers’ wait times
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Build strong customer relationships and ensure high levels of customer satisfaction
Operations and Compliance Intern - Grange Insurance
​June 2014 - August 2014
Columbus, OH
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Designed a process map of the rate revision process for the PL Compliance Department
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Constructed a process map of completing and submitting a filing with the Department of Insurance
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Developed an intake process for compliance related questions, research, and projects
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Collaborated with a cross-functional team of interns to create a corporate project addressing opportunities we considered important for the company’s growth
Cashier - Giant Eagle
​October 2010 - February 2011
Powell, OH
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Provided customers prompt service when purchasing groceries
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Responsible for balancing drawer receipts
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English
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Spanish
Academic Awards
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GPA: 3.96
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Medalist Scholarship Recipient
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1 of 50 awarded
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Deans List
The Ohio State University - Fisher College of Business
​August 2011 - May 2015
Bachelor of Science in Business Administration, Logistics Management
The Ohio State University - College of Arts and Sciences
​August 2011 - May 2015
Honors Bachelor of Arts, Spanish Language and Literature
RESUME
Work​
experience​
Education
Cross Cultural Experience​
Latino and Latin American Space for Enrichment and Research (LASER)
​August 2014 - Present
Columbus, OH
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Help expand the presence of Latinos in higher education
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Serve as an academic role model and connection between Latino high school students and the university
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Work with 2 students one-on-one weekly to coach them in extra-curricular activities and preparing for college
Our Lady of Guadalupe Center Food Pantry
​August 2014 - Present
Columbus, OH
- Help serve the needs of the Hispanic community by providing emergency food assistance
- Assist clients with choosing food items
- Sort and stock inventory in the food pantry
- Improve my Spanish speaking ability by interacting and conversing with clients